Billing status

Payments and Refunds

Hades is currently in a controlled pre-release phase. Website purchasing is disabled, so the website does not currently accept paid orders.

Last updated 15 July 2026 / Pre-release edition

01

Current sales status

Applications and invitations are not purchases. No payment is required to submit an application or create an invited account, and neither action guarantees future paid access.

02

Before sales open

  • The final subscription price and billing interval will be shown before payment.
  • Renewal and cancellation behavior will be disclosed at checkout.
  • Applicable withdrawal and digital-content consent information will be presented before immediate access begins.
  • A public support channel and operator details will be available before paid orders are accepted.

03

Unauthorized or duplicate charges

If a charge referencing Hades appears before website sales are officially enabled, do not enter additional payment information. Preserve the transaction details and report it through the official support channel once published or through the payment provider shown on the statement.

04

Future subscriptions

When subscriptions become available, cancellation will stop future renewal but will normally leave access active through the already paid period. Any statutory refund or withdrawal rights will remain unaffected by the published policy.